Frequently Asked Questions

Who is hosting the Cal Bears Auction - Back to School Edition?
- The Cal Bears Auction - Back to School Edition is presented to you by Cal Recreational Sports, in partnership with the California Alumni Association. For more information on these organizations, please visit the following links.
  
  Cal Recreational Sports http://calbears.berkeley.edu
  California Alumni Association http://alumni.berkeley.edu
Where do the proceeds go?
- A portion of the proceeds benefit the Cal Recreational Sports Summer Youth Camp scholarship fund as well as Cal Alumni Association's student programs and services. Last year's auction provided over 50 weeks of summer youth camp scholarships for deserving bay area families and vital funding for Cal Alumni student programs. This year our need to support these programs is greater than ever!
o Who can participate in the Cal Bears Online Auction?
- The auction is open to the entire Cal Community and beyond! Register today and bid away!
How do I register to bid on the auction?
- To start bidding today, register by clicking 'Sign In' on the upper right hand side of any item catalog page or click here to begin NOW!
Is my information secure?
- Yes. For the security of the bidder while visiting the auction, cMarket uses VeriSign. To view more information about VeriSign, go to the item pages and click on the VeriSign logo. Also, no information that is exchanged in the auction is released to any third party.
When will I be notified that I am a winning bidder?
- Winners will be notified via e-mail within 48 hours after the auction ends, no later than Wednesday, August 20th. The confirmation email contains important information regarding payment and shipping. Please check your Spam folder if you have not received the confirmation email to your Inbox by Wednesday, August 20.
- PAYMENT - Cal Bears Auction - Back to School Edition purchases will begin being processed Tuesday, August 26. The credit card entered online will be charged in the amount of your purchase. Please note: If your item is shipped, shipping fees will be charged separately at a later date to the same credit card.
- The CONFIRMATION EMAIL will provide you with shipping or pick-up options. Please pay special attention to the special restrictions section of your confirmation email as it may contain details specific to your item such as required pick-up or required shipping. If you plan to PICK-UP your item, please confirm your pick-up time by emailing recsportsmarketing@berkeley.edu no later than Thursday, August 28. Without confirmation, the shipping charges will be added
How will I receive my items?

We provide two options for bidders to receive their auction items - Shipping or Pick-Up. All items will be automatically shipped unless we receive a pick-up notification from the bidder. Some items have special restrictions that require pick-up or shipping. Please see your item for details.
- SHIPPING - Items will be packaged and shipped beginning Tuesday, September 2. All items will be shipped no later than Friday, September 12 using UPS. Winning bidders are responsible for all shipping and handling fees. Please Note: The item charge and the shipping fee will be processed as separate transactions.
- IN-PERSON PICK-UP - Many of the Auction items require an additional shipping charge. In order to eliminate this additional charge, some items have the option to be picked-up in person at the Recreational Sports Facility (2301 Bancroft Way, Berkeley 94720). Pick-ups must be made during the specified pick-up times listed below and confirmed beforehand by email no later than Thursday, August 28. Pick-up dates and times are listed below.
- Please note that some items have specific shipping/pick-up instructions in the text of the special instructions of your item.
Where do I go for more information?
- If you have any questions or would like more information on the auction, please send an email to recsportsmarketing@berkeley.edu or call (510) 642-6873
How do I donate?
- We are constantly looking for new items to feature on our auction. Not only will you be supporting a worthwhile cause but, your products and services will be showcased in front of the entire Cal Community. If you have an item you would like to feature on this auction or upcoming auctions, please contact Amy Golladay at (510) 643-8036 or amygolladay@berkeley.edu. Thanks for your support!